Themo - Themo optimisation service has stopped. – Incident details

All systems operational

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Themo optimisation service has stopped.

ResolvedMajor outage4 hours 39 minutes

Affected

Optimisation Service

Major outage from 11:29 AM to 4:09 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    Themo does not heat up – it appears white. The internet connection is working and devices can be controlled manually. We are currently investigating this incident.