Themo - Notice history

All systems operational

Website - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Themo API - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

IoT Hub - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Optimisation Service - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Data Services - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Notice history

Mar 2025

Scheduled Maintenance Notice – Temporary Service Downtime
  • Update
    March 25, 2025 at 3:00 PM
    Completed
    March 25, 2025 at 3:00 PM

    Maintenance is completed

  • Completed
    March 25, 2025 at 3:00 PM
    Completed
    March 25, 2025 at 3:00 PM
    Maintenance has completed successfully
  • In progress
    March 25, 2025 at 8:00 AM
    In progress
    March 25, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    March 25, 2025 at 8:00 AM
    Planned
    March 25, 2025 at 8:00 AM

    An upcoming scheduled maintenance as we release second part of our new core API. During this time, our services will be temporarily unavailable. Devices will remain connected to the cloud but will not optimize heating during the update. Most devices should continue heating based on their last settings. You may be required to log in again after the update.

    We appreciate your patience and understanding as we work to improve our platform. If you have any questions, feel free to reach out to our support team.

Scheduled Maintenance Notice – Temporary Service Downtime
  • Completed
    March 20, 2025 at 1:00 PM
    Completed
    March 20, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    March 20, 2025 at 8:00 AM
    In progress
    March 20, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    March 20, 2025 at 8:00 AM
    Planned
    March 20, 2025 at 8:00 AM

    An upcoming scheduled maintenance as we release our new core API. During this time, our services will be temporarily unavailable. Devices will remain connected to the cloud but will not optimize heating during the update. Most devices should continue heating based on their last settings.

    We appreciate your patience and understanding as we work to improve our platform. If you have any questions, feel free to reach out to our support team.

Feb 2025

No notices reported this month

Jan 2025

Optimisation service distruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Recent DNS record change affected optimisation service and automatic updates. We are continuing to work on fix.

  • Investigating
    Investigating

    We are currently experiencing a optimisation service disruption due to DNS resolution issues. Investigation ongoing. For users to resolve this, please restart your router to refresh its DNS settings.

Jan 2025 to Mar 2025

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