Themo - Optimisation Service affected by DST – Incident details

Optimisation Service affected by DST

ResolvedMajor outage6 hours 52 minutes

Affected

Optimisation Service

Major outage from 3:30 AM to 10:22 AM

  • ResolvedUTC

    This incident has been resolved. Problem occurred due to heavy server load between 3.00-4.00 AM

  • InvestigatingUTC

    Due to daylights savings time change, Themo operation might be affected. We are working to resolve the issue within couple of hours.