Themo - Scheduled Maintenance Notice – Temporary Service Downtime – Maintenance details

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MAR25

Scheduled Maintenance Notice – Temporary Service Downtime

CompletedMarch 25, 2025 at 8:00 AM – 3:00 PMUTC

Affects

Optimisation Service

Under maintenance from 8:00 AM to 3:00 PM

Data Services

Under maintenance from 8:00 AM to 3:00 PM

  • UpdateMarch 25, 2025 at 3:00 PMUTC
    Maintenance has completed successfully
  • CompletedMarch 25, 2025 at 3:00 PMUTC

    Maintenance is completed

  • In progressMarch 25, 2025 at 8:00 AMUTC
    Maintenance is now in progress
  • PlannedMarch 25, 2025 at 8:00 AMUTC

    An upcoming scheduled maintenance as we release second part of our new core API. During this time, our services will be temporarily unavailable. Devices will remain connected to the cloud but will not optimize heating during the update. Most devices should continue heating based on their last settings. You may be required to log in again after the update.

    We appreciate your patience and understanding as we work to improve our platform. If you have any questions, feel free to reach out to our support team.