Themo - Optimisation service distruption – Incident details

Optimisation service distruption

Resolved2 hours 52 minutes

Affected

Optimisation Service

Operational from 12:20 PM to 3:13 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    Recent DNS record change affected optimisation service and automatic updates. We are continuing to work on fix.

  • InvestigatingUTC

    We are currently experiencing a optimisation service disruption due to DNS resolution issues. Investigation ongoing. For users to resolve this, please restart your router to refresh its DNS settings.